Optus - Faults: I waited for ** mins for an operator then anoth...
नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~Karen द्वारा एक Optus - Faults ग्राहक की समीक्षा
Background on ~Karen's case
GetHuman: ~Karen - can you tell our other Optus - Faults customers when your case took place?
~Karen: Yeah. It was middle of the night, on नवंबर २०.
GetHuman: Did you reach out to Optus - Faults, and if so, how?
GetHuman: And which of these common Optus - Faults customer issues best describes the reason you wanted to talk to them?
(Shows ~Karen a list of common Optus - Faults problems)
~Karen: "Technical support" was why I was trying to call.
~Karen's review of Optus - Faults customer service
GetHuman: So how would you sum up your experience for GetHuman's Optus - Faults customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Karen: I waited for ** mins for an operator then another *.*hrs for a technician all because my line has a crackling sound coming through it, so all up I spent equivalent to *.*hrs with a static crackling telephone line waiting for these idiots to get their fingers out of their butts and take my call only to be told they couldn't say when they could come out!!! Optus do yourself a favor and get some chimpanzees they might just do the job properly!!!
GetHuman: Let's quantify your experience contacting Optus - Faults. On a scale of 1 to 5, how easy is it go get help on a Optus - Faults problem?
~Karen: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Karen: I'd give them a two out of five on communication.
GetHuman: And what about Optus - Faults's ability to quickly and effectively address your problem?
~Karen: For that I would say five out of five.
GetHuman: And finally- any advice for other Optus - Faults customers?
~Karen: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Optus - Faults की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Karen taken from his Optus - Faults customer service problem that occurred on नवंबर २०, २०१७.