Optus - Faults: Waited ** minutes, then was "answered" by loud...

नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~cathtc द्वारा एक Optus - Faults ग्राहक की समीक्षा

Background on ~cathtc's case

GetHuman: ~cathtc - can you tell our other Optus - Faults customers when your case took place?
~cathtc: Sure. It was evening, on नवंबर २०.
GetHuman: Did you reach out to Optus - Faults, and if so, how?
~cathtc: I used the 131 344 number I found for on the GetHuman Optus - Faults customer phone number page I was on: Optus - Faults Customer Service Phone Number
GetHuman: And which of these common Optus - Faults customer issues best describes the reason you wanted to talk to them?
(Shows ~cathtc a list of common Optus - Faults problems)
~cathtc: "Service" was why I was trying to call.

~cathtc's review of Optus - Faults customer service

GetHuman: So how would you sum up your experience for GetHuman's Optus - Faults customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cathtc: Waited ** minutes, then was "answered" by loud static that just got louder, no voice on the line, then it cut me off.
GetHuman: Let's quantify your experience contacting Optus - Faults. On a scale of 1 to 5, how easy is it go get help on a Optus - Faults problem?
~cathtc: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cathtc: I'd give them a four out of five on communication.
GetHuman: And what about Optus - Faults's ability to quickly and effectively address your problem?
~cathtc: For that I would say three out of five.
GetHuman: And finally- any advice for other Optus - Faults customers?
~cathtc: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Optus - Faults की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~cathtc taken from his Optus - Faults customer service problem that occurred on नवंबर २०, २०१७.

Optus - Faults

1.92 of 5 stars | 176 reviews

~cathtc's Optus - Faults Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Optus - Faults, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Optus - Faults in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!