Playstation: They had the cheek to have an attitude after I...

नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~lisa द्वारा एक Playstation ग्राहक की समीक्षा

Background on ~lisa's case

GetHuman: ~lisa - can you tell our other Playstation customers when your case took place?
~lisa: Yup. It was late at night, on नवंबर १९.
GetHuman: Did you reach out to Playstation, and if so, how?
~lisa: I used the 800-345-7669 number I found for on the GetHuman Playstation customer phone number page I was on: Playstation Customer Service Phone Number
GetHuman: And which of these common Playstation customer issues best describes the reason you wanted to talk to them?
(Shows ~lisa a list of common Playstation problems)
~lisa: "Technical support" was why I was trying to call.

~lisa's review of Playstation customer service

GetHuman: So how would you sum up your experience for GetHuman's Playstation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lisa: They had the cheek to have an attitude after I waited almost an hour to get through. They know you don't want them hanging up on you after you've waited so long. Unfortunately I have already purchased the ps* but trust me, this will be my last console purchase from them. It has been confirmed to me today that playstation cares nothing for the consumer.*I will give xbox a try after this and if that goes well I'll sell the ps*. *Imho playstation *****!
GetHuman: Let's quantify your experience contacting Playstation. On a scale of 1 to 5, how easy is it go get help on a Playstation problem?
~lisa: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lisa: I'd give them a four out of five on communication.
GetHuman: And what about Playstation's ability to quickly and effectively address your problem?
~lisa: For that I would say five out of five.
GetHuman: And finally- any advice for other Playstation customers?
~lisa: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Playstation की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~lisa taken from his Playstation customer service problem that occurred on नवंबर १९, २०१७.


1.91 of 5 stars | 570 reviews

~lisa's Playstation Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Playstation, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Playstation in any way.

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