Samsung: Galaxy s* phone shuts down and starts up frequently

दिसंबर ७, २०१७ से GetHuman उपयोगकर्ता GetHuman-michlotz द्वारा एक Samsung ग्राहक की समीक्षा

Background on GetHuman-michlotz's case

GetHuman: GetHuman-michlotz - can you tell our other Samsung customers when your case took place?
GetHuman-michlotz: Sure. It was middle of the night, on दिसंबर १.
GetHuman: Did you reach out to Samsung, and if so, how?
GetHuman-michlotz: I used the 800-726-7864 number I found for on the GetHuman Samsung customer phone number page I was on: Samsung Customer Service Phone Number
GetHuman: And which of these common Samsung customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-michlotz a list of common Samsung problems)
GetHuman-michlotz: "Technical support" was why I was trying to call.

GetHuman-michlotz's review of Samsung customer service

GetHuman: So how would you sum up your experience for GetHuman's Samsung customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-michlotz: Galaxy s* phone shuts down and starts up frequently
GetHuman: Can you tell the rest of us a bit more from what happened on १२/०१/१७?
GetHuman-michlotz: A couple times a day screen freezes, then shuts down and restarts on its own. I just bought this phone in November from Straighttalk.com.
GetHuman: Let's quantify your experience contacting Samsung. On a scale of 1 to 5, how easy is it go get help on a Samsung problem?
GetHuman-michlotz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-michlotz: I'd give them a one out of five on communication.
GetHuman: And what about Samsung's ability to quickly and effectively address your problem?
GetHuman-michlotz: For that I would say three out of five.
GetHuman: And finally- any advice for other Samsung customers?
GetHuman-michlotz: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Samsung की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-michlotz taken from his Samsung customer service problem that occurred on दिसंबर १, २०१७.

Samsung

1.58 of 5 stars | 344 reviews

GetHuman-michlotz's Samsung Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Samsung, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Samsung in any way.

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