Sears Credit Card: After speaking to * obviously untrained represe...
नवंबर २४, २०१७ से GetHuman उपयोगकर्ता ~Anonymous द्वारा एक Sears Credit Card ग्राहक की समीक्षा
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Sears Credit Card customers when your case took place?
~Anonymous: Yup. It was evening, on नवंबर २२.
GetHuman: Did you reach out to Sears Credit Card, and if so, how?
GetHuman: And which of these common Sears Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Sears Credit Card problems)
~Anonymous: "Dispute charge" was why I was trying to call.
~Anonymous's review of Sears Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: After speaking to * obviously untrained representatives (one who disconnected my call, one who said he was transferring me to an account specialist but instead he put me back into the main menu and the other said my credit card account was cancelled), I finally spoke to Kendra who was able to handle my very simple request to accept a phone payment. Kendra was very cordial.
GetHuman: Let's quantify your experience contacting Sears Credit Card. On a scale of 1 to 5, how easy is it go get help on a Sears Credit Card problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Sears Credit Card's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Sears Credit Card customers?
~Anonymous: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Sears Credit Card की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Sears Credit Card customer service problem that occurred on नवंबर २२, २०१७.