Sears Credit Card: First CSR not helpful, but after a demand to sp...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~NP_slc द्वारा एक Sears Credit Card ग्राहक की समीक्षा

Background on ~NP_slc's case

GetHuman: ~NP_slc - can you tell our other Sears Credit Card customers when your case took place?
~NP_slc: Yes. It was evening, on नवंबर २०.
GetHuman: Did you reach out to Sears Credit Card, and if so, how?
~NP_slc: I used the 800-669-8488 number I found for on the GetHuman Sears Credit Card customer phone number page I was on: Sears Credit Card Customer Service Phone Number
GetHuman: And which of these common Sears Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~NP_slc a list of common Sears Credit Card problems)
~NP_slc: "Complaint" was why I was trying to call.

~NP_slc's review of Sears Credit Card customer service

GetHuman: So how would you sum up your experience for GetHuman's Sears Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NP_slc: First CSR not helpful, but after a demand to speak to supervisor in probate dept. problem was solved. The number worked for me. Don't use number on acct.statement.
GetHuman: Let's quantify your experience contacting Sears Credit Card. On a scale of 1 to 5, how easy is it go get help on a Sears Credit Card problem?
~NP_slc: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NP_slc: I'd give them a three out of five on communication.
GetHuman: And what about Sears Credit Card's ability to quickly and effectively address your problem?
~NP_slc: For that I would say four out of five.
GetHuman: And finally- any advice for other Sears Credit Card customers?
~NP_slc: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Sears Credit Card की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~NP_slc taken from his Sears Credit Card customer service problem that occurred on नवंबर २०, २०१७.

Sears Credit Card

3.53 of 5 stars | 85 reviews

~NP_slc's Sears Credit Card Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sears Credit Card, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sears Credit Card in any way.

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