Social Security: Agent picked up and did not acknowledge me. I c...
नवंबर २०, २०१७ से GetHuman उपयोगकर्ता ~stmonday द्वारा एक Social Security ग्राहक की समीक्षा
Background on ~stmonday's case
GetHuman: ~stmonday - can you tell our other Social Security customers when your case took place?
~stmonday: Sure. It was late at night, on नवंबर १८.
GetHuman: Did you reach out to Social Security, and if so, how?
GetHuman: And which of these common Social Security customer issues best describes the reason you wanted to talk to them?
(Shows ~stmonday a list of common Social Security problems)
~stmonday: "Missing Payment" was why I was trying to call.
~stmonday's review of Social Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Social Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stmonday: Agent picked up and did not acknowledge me. I could hear her Android text message alert going off and her side of a personal phone call. What's terrible is unless the call was recorded, metrically, it looks like she handled the call.
GetHuman: Let's quantify your experience contacting Social Security. On a scale of 1 to 5, how easy is it go get help on a Social Security problem?
~stmonday: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stmonday: I'd give them a one out of five on communication.
GetHuman: And what about Social Security's ability to quickly and effectively address your problem?
~stmonday: For that I would say one out of five.
GetHuman: And finally- any advice for other Social Security customers?
~stmonday: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Social Security की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~stmonday taken from his Social Security customer service problem that occurred on नवंबर १८, २०१७.