Southwest Airlines: started calling at **:** pm ******* still no an...

नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~dontsee one द्वारा एक Southwest Airlines ग्राहक की समीक्षा

Background on ~dontsee one's case

GetHuman: ~dontsee one - can you tell our other Southwest Airlines customers when your case took place?
~dontsee one: Yeah. It was evening, on नवंबर २४.
GetHuman: Did you reach out to Southwest Airlines, and if so, how?
~dontsee one: I used the 800-435-9792 number I found for on the GetHuman Southwest Airlines customer phone number page I was on: Southwest Airlines Customer Service Phone Number
GetHuman: And which of these common Southwest Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~dontsee one a list of common Southwest Airlines problems)
~dontsee one: "Complaint" was why I was trying to call.

~dontsee one's review of Southwest Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Southwest Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dontsee one: started calling at **:** pm ******* still no answer at *:**pm. needed to cancel Res *N**JM. I better get my money back because even the web won't let me cancel!*I made a new reservation to replace it finally the web let me do that but still can't cancel *N**JM. New Res: HLNGHB
GetHuman: Let's quantify your experience contacting Southwest Airlines. On a scale of 1 to 5, how easy is it go get help on a Southwest Airlines problem?
~dontsee one: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dontsee one: I'd give them a four out of five on communication.
GetHuman: And what about Southwest Airlines's ability to quickly and effectively address your problem?
~dontsee one: For that I would say three out of five.
GetHuman: And finally- any advice for other Southwest Airlines customers?
~dontsee one: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Southwest Airlines की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~dontsee one taken from his Southwest Airlines customer service problem that occurred on नवंबर २४, २०१७.

Southwest Airlines

2.23 of 5 stars | 749 reviews

~dontsee one's Southwest Airlines Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Southwest Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Southwest Airlines in any way.

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