Spotify: Getting the site to work again

दिसंबर १, २०१७ से GetHuman उपयोगकर्ता GetHuman-kenshin द्वारा एक Spotify ग्राहक की समीक्षा

Background on GetHuman-kenshin's case

GetHuman: GetHuman-kenshin - can you tell our other Spotify customers when your case took place?
GetHuman-kenshin: Sure. It was afternoon, on नवंबर २२.
GetHuman: Did you reach out to Spotify, and if so, how?
GetHuman-kenshin: I used a email I found on the GetHuman Spotify customer service contact info page: Contact Spotify Customer Service
GetHuman: And which of these common Spotify customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kenshin a list of common Spotify problems)
GetHuman-kenshin: "Technical support" was why I was trying to contact.

GetHuman-kenshin's review of Spotify customer service

GetHuman: So how would you sum up your experience for GetHuman's Spotify customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kenshin: Getting the site to work again
GetHuman: Can you tell the rest of us a bit more from what happened on ११/२२/१७?
GetHuman-kenshin: I was listening then it said I was logged off so I logged back in and it said username password was wrong so I changed my password and still says unable to connect. I never had this many problems when Grooveshark was a round. I am getting tired of have problem after problem with your site.
GetHuman: Let's quantify your experience contacting Spotify. On a scale of 1 to 5, how easy is it go get help on a Spotify problem?
GetHuman-kenshin: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kenshin: I'd give them a three out of five on communication.
GetHuman: And what about Spotify's ability to quickly and effectively address your problem?
GetHuman-kenshin: For that I would say one out of five.
GetHuman: And finally- any advice for other Spotify customers?
GetHuman-kenshin: दिन में या बाद में उनसे निपटने की कोशिश करें। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Spotify की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kenshin taken from his Spotify customer service problem that occurred on नवंबर २२, २०१७.

Spotify

1.70 of 5 stars | 158 reviews

GetHuman-kenshin's Spotify Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Spotify, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Spotify in any way.

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