State Farm: My billing problem was not resolved as the repr...

नवंबर २२, २०१७ से GetHuman उपयोगकर्ता GetHuman-14351 द्वारा एक State Farm ग्राहक की समीक्षा

Background on GetHuman-14351's case

GetHuman: GetHuman-14351 - can you tell our other State Farm customers when your case took place?
GetHuman-14351: Sure. It was afternoon, on नवंबर १६.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman-14351: I used the 888-559-1922 number I found for on the GetHuman State Farm customer phone number page I was on: State Farm Customer Service Phone Number
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-14351 a list of common State Farm problems)
GetHuman-14351: "Coverage Questions" was why I was trying to call.

GetHuman-14351's review of State Farm customer service

GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-14351: My billing problem was not resolved as the representative told me that she would have to send the problem to my local agent's office. The whole reason I called this number was that my local agent were unable to solve the problem. Most frustrating.
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
GetHuman-14351: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-14351: I'd give them a three out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
GetHuman-14351: For that I would say five out of five.
GetHuman: And finally- any advice for other State Farm customers?
GetHuman-14351: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए State Farm की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-14351 taken from his State Farm customer service problem that occurred on नवंबर १६, २०१७.

State Farm

3.55 of 5 stars | 134 reviews

GetHuman-14351's State Farm Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like State Farm, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with State Farm in any way.

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