My family has been with State Farm over ** year...

नवंबर २२, २०१७ से GetHuman उपयोगकर्ता GetHuman-38997 द्वारा एक State Farm ग्राहक की समीक्षा

Background on GetHuman-38997's case

GetHuman: GetHuman-38997 - can you tell our other State Farm customers when your case took place?
GetHuman-38997: Yeah. It was morning, on नवंबर १२.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman-38997: I used the 888-559-1922 number I found for on the GetHuman State Farm customer phone number page I was on: State Farm Customer Service Phone Number
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-38997 a list of common State Farm problems)
GetHuman-38997: "Renew coverage" was why I was trying to call.

GetHuman-38997's review of State Farm customer service

GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-38997: My family has been with State Farm over ** years and I have had nothing but trouble with this agent who refuses to call me back for days so when I call corporate office about the three bills with three different amounts due at different dates due, which my agent Tim Broyles says it's corporate*home office that is causing this and they will check into and call me back and then it could be days so I decided to call corporate my self, and the corporate office says it's the agent and they called the agent while I was on the phone and that Tim Broyles from Jackson ga will call me in ten minutes, I waited almost * hour then his assistant John called and could hear Tim in back ground telling him to tell me that some other office didn't have the Multi car discount down and they would fix it and call me back and almost an hour has past and still no call tried calling the supervisor "Nicole" from corporate office and they didn't know how to get in touch with her! So what do I do now! Does anyone
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
GetHuman-38997: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-38997: I'd give them a five out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
GetHuman-38997: For that I would say two out of five.
GetHuman: And finally- any advice for other State Farm customers?
GetHuman-38997: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए State Farm की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-38997 taken from his State Farm customer service problem that occurred on नवंबर १२, २०१७.

State Farm

3.55 of 5 stars | 134 reviews

GetHuman-38997's State Farm Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like State Farm, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with State Farm in any way.

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