State Farm: No problem with my communications, but the loca...
नवंबर २२, २०१७ से GetHuman उपयोगकर्ता GetHuman-17265 द्वारा एक State Farm ग्राहक की समीक्षा
Background on GetHuman-17265's case
GetHuman: GetHuman-17265 - can you tell our other State Farm customers when your case took place?
GetHuman-17265: Yes I can. It was evening, on नवंबर १३.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-17265 a list of common State Farm problems)
GetHuman-17265: "Update account information" was why I was trying to call.
GetHuman-17265's review of State Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-17265: No problem with my communications, but the local roadside service responder had a mixup in communications with their driver. Several streets in downtown Montgomery sound similar. Recommend dispatch have caller spell out exact location to help insure more prompt service and better response time. service driver arrived at *:** P.M.
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
GetHuman-17265: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-17265: I'd give them a five out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
GetHuman-17265: For that I would say two out of five.
GetHuman: And finally- any advice for other State Farm customers?
GetHuman-17265: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए State Farm की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-17265 taken from his State Farm customer service problem that occurred on नवंबर १३, २०१७.