Straight Talk: After * days of trying to connect * new ST phon...
नवंबर २५, २०१७ से GetHuman उपयोगकर्ता GetHuman-46403 द्वारा एक Straight Talk ग्राहक की समीक्षा
Background on GetHuman-46403's case
GetHuman: GetHuman-46403 - can you tell our other Straight Talk customers when your case took place?
GetHuman-46403: Yup. It was morning, on नवंबर १९.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46403 a list of common Straight Talk problems)
GetHuman-46403: "Device Support" was why I was trying to call.
GetHuman-46403's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46403: After * days of trying to connect * new ST phones, using old Sprint *s, I was given a wild goose chase with nothing to show for it. Am having to resubmit request to connect * new phones right now with John and hopefully, we can get hooked up. Very very frustrated by the run-around given by your people, telling us that everything is in process only to find out that everything (ports) have been cancelled. What the heck???? I even went to the trouble of calling Sprint and having our old ph *s reactivated today only, in order for ST to transfer the *s. ?????? Doesn't look good for your company!!!!!
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
GetHuman-46403: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46403: I'd give them a five out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
GetHuman-46403: For that I would say four out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
GetHuman-46403: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Straight Talk की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46403 taken from his Straight Talk customer service problem that occurred on नवंबर १९, २०१७.