Straight Talk: Tried to switch phones and they didn't give me...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~not happy द्वारा एक Straight Talk ग्राहक की समीक्षा

Background on ~not happy's case

GetHuman: ~not happy - can you tell our other Straight Talk customers when your case took place?
~not happy: Yes I can. It was morning, on नवंबर १९.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~not happy: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common Straight Talk problems)
~not happy: "Billing" was why I was trying to call.

~not happy's review of Straight Talk customer service

GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: Tried to switch phones and they didn't give me my minutes from the other phone. Got a new card and it wasn't put on. Tried to get someone human to talk to and it was all auto so you can't talk to anyone. This has to be the worse phone service in the world. If it don't get straight i'm going back to AT&T to **** with StraightTalk.
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~not happy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a three out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~not happy: For that I would say four out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~not happy: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Straight Talk की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his Straight Talk customer service problem that occurred on नवंबर १९, २०१७.

Straight Talk

1.90 of 5 stars | 736 reviews

~not happy's Straight Talk Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Straight Talk, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Straight Talk in any way.

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