Straight Talk: after trying for over *.* hrs.to get my phone w...

नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~disappointed customer द्वारा एक Straight Talk ग्राहक की समीक्षा

Background on ~disappointed customer's case

GetHuman: ~disappointed customer - can you tell our other Straight Talk customers when your case took place?
~disappointed customer: Yup. It was afternoon, on नवंबर १७.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~disappointed customer: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~disappointed customer a list of common Straight Talk problems)
~disappointed customer: "Device Support" was why I was trying to call.

~disappointed customer's review of Straight Talk customer service

GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disappointed customer: after trying for over *.* hrs.to get my phone with * tech support I was told that that was all that had to be done. they hanged up. I looked at clock and is was **:**am. my phone is still not working
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~disappointed customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disappointed customer: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~disappointed customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~disappointed customer: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Straight Talk की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~disappointed customer taken from his Straight Talk customer service problem that occurred on नवंबर १७, २०१७.

Straight Talk

1.90 of 5 stars | 736 reviews

~disappointed customer's Straight Talk Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Straight Talk, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Straight Talk in any way.

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