T-Mobile: CRAPPY SERVICE,ITS ALL GOOD WHEN YOU ARE ORDERI...
नवंबर २४, २०१७ से GetHuman उपयोगकर्ता ~PRIVATENONE द्वारा एक T-Mobile ग्राहक की समीक्षा
Background on ~PRIVATENONE's case
GetHuman: ~PRIVATENONE - can you tell our other T-Mobile customers when your case took place?
~PRIVATENONE: Sure. It was evening, on नवंबर २१.
GetHuman: Did you reach out to T-Mobile, and if so, how?
GetHuman: And which of these common T-Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~PRIVATENONE a list of common T-Mobile problems)
~PRIVATENONE: "Lower my bill" was why I was trying to call.
~PRIVATENONE's review of T-Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's T-Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PRIVATENONE: CRAPPY SERVICE,ITS ALL GOOD WHEN YOU ARE ORDERING SERVICES. BUT ASK OR SAY SOMETHING THEY DON'T LIKE AND YOU WILL BE ON HOLD UNTIL THEY HANG UP ON YOU. THAT IS TOO BAD BECAUSE I HAVE BEEN WITH THIS COMPANY FOR OVER ** YEARS AND I BROUGHT ** CUSTOMERS WITH ME AND I WILL CONVINCE THEM TO LEAVE BECAUSE WE ALL HAVE THE SAME ISSUES WITH T-MOBILE. THANK YOU FOR YOUR SERVICES.
GetHuman: Let's quantify your experience contacting T-Mobile. On a scale of 1 to 5, how easy is it go get help on a T-Mobile problem?
~PRIVATENONE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PRIVATENONE: I'd give them a two out of five on communication.
GetHuman: And what about T-Mobile's ability to quickly and effectively address your problem?
~PRIVATENONE: For that I would say five out of five.
GetHuman: And finally- any advice for other T-Mobile customers?
~PRIVATENONE: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए T-Mobile की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~PRIVATENONE taken from his T-Mobile customer service problem that occurred on नवंबर २१, २०१७.