Since July T-Mobile Reps have told me that they...
नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Undine Gore-Luncheon द्वारा एक T-Mobile ग्राहक की समीक्षा
Background on ~Undine Gore-Luncheon's case
GetHuman: ~Undine Gore-Luncheon - can you tell our other T-Mobile customers when your case took place?
~Undine Gore-Luncheon: Yes. It was late at night, on नवंबर १७.
GetHuman: Did you reach out to T-Mobile, and if so, how?
GetHuman: And which of these common T-Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Undine Gore-Luncheon a list of common T-Mobile problems)
~Undine Gore-Luncheon: "Lost phone" was why I was trying to call.
~Undine Gore-Luncheon's review of T-Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's T-Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Undine Gore-Luncheon: Since July T-Mobile Reps have told me that they can not fix the problem with my auto pay. It's August and they are telling me to call in September to set it up again. I'm not a new customer. I've an excellent customer never late because I had auto pay and the money is always there. I was not successful on line setting auto pay and was transferred ** times. I really considering a new carrier. Two months this has been going own.
GetHuman: Let's quantify your experience contacting T-Mobile. On a scale of 1 to 5, how easy is it go get help on a T-Mobile problem?
~Undine Gore-Luncheon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Undine Gore-Luncheon: I'd give them a five out of five on communication.
GetHuman: And what about T-Mobile's ability to quickly and effectively address your problem?
~Undine Gore-Luncheon: For that I would say five out of five.
GetHuman: And finally- any advice for other T-Mobile customers?
~Undine Gore-Luncheon: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए T-Mobile की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Undine Gore-Luncheon taken from his T-Mobile customer service problem that occurred on नवंबर १७, २०१७.