T-Mobile: Their system is lacking I want to leave still c...

नवंबर २२, २०१७ से GetHuman उपयोगकर्ता ~John B द्वारा एक T-Mobile ग्राहक की समीक्षा

Background on ~John B's case

GetHuman: ~John B - can you tell our other T-Mobile customers when your case took place?
~John B: Yup. It was evening, on नवंबर २०.
GetHuman: Did you reach out to T-Mobile, and if so, how?
~John B: I used the 800-937-8997 number I found for on the GetHuman T-Mobile customer phone number page I was on: T-Mobile Customer Service Phone Number
GetHuman: And which of these common T-Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~John B a list of common T-Mobile problems)
~John B: "Cancel service" was why I was trying to call.

~John B's review of T-Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's T-Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John B: Their system is lacking I want to leave still cant get a pack code.*The system is im personable you rarely get to speak to anyone they will never discus problems in short they don't give service to customers. My next email is to Offtel.
GetHuman: Let's quantify your experience contacting T-Mobile. On a scale of 1 to 5, how easy is it go get help on a T-Mobile problem?
~John B: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John B: I'd give them a five out of five on communication.
GetHuman: And what about T-Mobile's ability to quickly and effectively address your problem?
~John B: For that I would say five out of five.
GetHuman: And finally- any advice for other T-Mobile customers?
~John B: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए T-Mobile की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~John B taken from his T-Mobile customer service problem that occurred on नवंबर २०, २०१७.

T-Mobile

2.67 of 5 stars | 566 reviews

~John B's T-Mobile Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like T-Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with T-Mobile in any way.

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