Target: Front end is understaffed, call outs or not, th...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~Tina द्वारा एक Target ग्राहक की समीक्षा
Background on ~Tina's case
GetHuman: ~Tina - can you tell our other Target customers when your case took place?
~Tina: Yes I can. It was evening, on नवंबर २५.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Tina a list of common Target problems)
~Tina: "Make a purchase" was why I was trying to call.
~Tina's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tina: Front end is understaffed, call outs or not, the POS associates are not being utlized in a fair manner. MOD told me the Supervisor must have been on lunch, which is fine, but why wasn't the MOD helping out, maybe they were unloading a truck with other associates who have never been trained to run register?? There is no doubt the district manager has reduced payroll so he*she gets a bigger bonus for the year and I'm sure the regionally manager has his hands in this too. I was also told by the phone operator they are not allowed to give out the customer service *** and she was swamped with customers also. Oaks PA
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Tina: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tina: I'd give them a one out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Tina: For that I would say five out of five.
GetHuman: And finally- any advice for other Target customers?
~Tina: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Target की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Tina taken from his Target customer service problem that occurred on नवंबर २५, २०१७.