I have decided that Target has gone out of its...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता ~Saga द्वारा एक Target ग्राहक की समीक्षा
Background on ~Saga's case
GetHuman: ~Saga - can you tell our other Target customers when your case took place?
~Saga: Sure. It was evening, on नवंबर २१.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~Saga a list of common Target problems)
~Saga: "Refund an Order" was why I was trying to call.
~Saga's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Saga: I have decided that Target has gone out of its way to make it difficult to call to resolve issues. I seriously think they have even engineered annoying "holding" music to discourage people from staying on hold. When I asked for a supervisor I was given someone's voice mail. But what I find the worst is that employees constantly tell you that they can't do something -- like transfer you to the proper person -- because the "System" won't allow them to. It's creepy! Like a bad sci-fi movie!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~Saga: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Saga: I'd give them a four out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~Saga: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~Saga: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Target की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Saga taken from his Target customer service problem that occurred on नवंबर २१, २०१७.