Ticketmaster: I had bought Drake tickets and after I hit acce...
नवंबर १८, २०१७ से GetHuman उपयोगकर्ता ~tfm द्वारा एक Ticketmaster ग्राहक की समीक्षा
Background on ~tfm's case
GetHuman: ~tfm - can you tell our other Ticketmaster customers when your case took place?
~tfm: Yes. It was afternoon, on नवंबर ११.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~tfm a list of common Ticketmaster problems)
~tfm: "Change order" was why I was trying to call.
~tfm's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tfm: I had bought Drake tickets and after I hit accept, the confirmation read "Warning these seats are a obstructed view". The problem was there was no warning about these seats before I hit accept. I called ticketmasters witin * mins, of the transaction and they told ME I accepted the rules and terms and it was non-refundable or exchangeable but I did not agree to those terms when I hit accept. Tickmasters was unmovable about the error of non obstructed view not being stated before I hit accept. * hours that day was spent and * hours the next day was spent trying to resolve the error of there web site. DO NOT BUY FROM TICKETMASTERS UNLESS YOUR WILLING TO ACCEPT ANY TERMS THEY WANT TO ENFORCE THAT WAS NOT STATED BEFORE ACCEPTING. IN OTHER WORDS CLICK ACCEPT TO BE ROBBED*STOLEN FROM *LIED TO AND OR TOTALLY SCREWED.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~tfm: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tfm: I'd give them a two out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~tfm: For that I would say five out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~tfm: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Ticketmaster की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~tfm taken from his Ticketmaster customer service problem that occurred on नवंबर ११, २०१७.