I was given wrong information by Ticketmaster r...
नवंबर १४, २०१७ से GetHuman उपयोगकर्ता ~Unhappy customer द्वारा एक Ticketmaster ग्राहक की समीक्षा
Background on ~Unhappy customer's case
GetHuman: ~Unhappy customer - can you tell our other Ticketmaster customers when your case took place?
~Unhappy customer: Yeah. It was evening, on नवंबर ९.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy customer a list of common Ticketmaster problems)
~Unhappy customer: "Refund a Charge" was why I was trying to call.
~Unhappy customer's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy customer: I was given wrong information by Ticketmaster regarding how to get a refund for my lost tickets back in December ****. I ended up buying tickets again, and now that the event is over, even though I found the original tickets that were never used I was was told by Ticketmaster that they can't give any refund, even though they gave me wrong information originally. Believe me when I say, I will never ever purchase tickets through Ticketmaster again if there is any possible way around it!!!! Look at past reviews Ticketmaster and wonder why so many people say "I hate Ticketmaster". Maybe some system revisions are in order! Try being people and treat customers on a case by case basis, instead of being just a machine!
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~Unhappy customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy customer: I'd give them a four out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~Unhappy customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~Unhappy customer: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Ticketmaster की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy customer taken from his Ticketmaster customer service problem that occurred on नवंबर ९, २०१७.