Ticketmaster: Latest call went really well. I got a refund o...
नवंबर १६, २०१७ से GetHuman उपयोगकर्ता GetHuman-110987 द्वारा एक Ticketmaster ग्राहक की समीक्षा
Background on GetHuman-110987's case
GetHuman: GetHuman-110987 - can you tell our other Ticketmaster customers when your case took place?
GetHuman-110987: Yeah. It was morning, on नवंबर १४.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-110987 a list of common Ticketmaster problems)
GetHuman-110987: "Refund a Charge" was why I was trying to call.
GetHuman-110987's review of Ticketmaster customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-110987: Latest call went really well. I got a refund on a ticket I accidentally bought for the wrong date. However, the other two times I called I got different answers (one said no refund, other said only face value of ticket but not charges). But the third time was the charm as I received the full refund. So ultimately great service, but they need to get their stories straight on the refund policy.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
GetHuman-110987: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-110987: I'd give them a five out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
GetHuman-110987: For that I would say four out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
GetHuman-110987: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Ticketmaster की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-110987 taken from his Ticketmaster customer service problem that occurred on नवंबर १४, २०१७.