Ticketmaster: The whole attempt to purchase pre-sale tickets...

नवंबर १८, २०१७ से GetHuman उपयोगकर्ता ~LukeSky द्वारा एक Ticketmaster ग्राहक की समीक्षा

Background on ~LukeSky's case

GetHuman: ~LukeSky - can you tell our other Ticketmaster customers when your case took place?
~LukeSky: Yup. It was morning, on नवंबर १३.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
~LukeSky: I used the 800-745-3000 number I found for on the GetHuman Ticketmaster customer phone number page I was on: Ticketmaster Customer Service Phone Number
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~LukeSky a list of common Ticketmaster problems)
~LukeSky: "Refund a Charge" was why I was trying to call.

~LukeSky's review of Ticketmaster customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LukeSky: The whole attempt to purchase pre-sale tickets for The Eagles was a nightmare. No idea why but couldn't purchase floor seats and payed more for the American Express pre-sale deal that would have if waited until **** general sale and customer service couldn't explain why
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~LukeSky: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LukeSky: I'd give them a one out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~LukeSky: For that I would say five out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~LukeSky: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Ticketmaster की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~LukeSky taken from his Ticketmaster customer service problem that occurred on नवंबर १३, २०१७.


1.78 of 5 stars | 203 reviews

~LukeSky's Ticketmaster Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ticketmaster, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ticketmaster in any way.

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