Uber: after not being able to find me right in front...
नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~Sam Greenblatt द्वारा एक Uber ग्राहक की समीक्षा
Background on ~Sam Greenblatt's case
GetHuman: ~Sam Greenblatt - can you tell our other Uber customers when your case took place?
~Sam Greenblatt: Yes I can. It was morning, on नवंबर १९.
GetHuman: Did you reach out to Uber, and if so, how?
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
(Shows ~Sam Greenblatt a list of common Uber problems)
~Sam Greenblatt: "Technical support" was why I was trying to contact.
~Sam Greenblatt's review of Uber customer service
GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sam Greenblatt: after not being able to find me right in front of Chop Hospital, he just cancelled after waiting ** minutes when it said he would be there in * minutes
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~Sam Greenblatt: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sam Greenblatt: I'd give them a one out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~Sam Greenblatt: For that I would say four out of five.
GetHuman: And finally- any advice for other Uber customers?
~Sam Greenblatt: दिन में या बाद में उनसे निपटने की कोशिश करें। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Uber की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Sam Greenblatt taken from his Uber customer service problem that occurred on नवंबर १९, २०१७.