Uber: contacted support * days ago about an account s...

नवंबर २८, २०१७ से GetHuman उपयोगकर्ता ~irritated in texas द्वारा एक Uber ग्राहक की समीक्षा

Background on ~irritated in texas's case

GetHuman: ~irritated in texas - can you tell our other Uber customers when your case took place?
~irritated in texas: Yes. It was afternoon, on नवंबर १९.
GetHuman: Did you reach out to Uber, and if so, how?
~irritated in texas: I used a help page I found on the GetHuman Uber customer service contact info page: Contact Uber Customer Service
GetHuman: And which of these common Uber customer issues best describes the reason you wanted to talk to them?
(Shows ~irritated in texas a list of common Uber problems)
~irritated in texas: "Cancel membership" was why I was trying to contact.

~irritated in texas's review of Uber customer service

GetHuman: So how would you sum up your experience for GetHuman's Uber customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~irritated in texas: contacted support * days ago about an account set up with my number and they have failed to act upon a potential fraudulent account.if this is how they protect themselves and the public against theft then i don't want anything to do with their services.
GetHuman: Let's quantify your experience contacting Uber. On a scale of 1 to 5, how easy is it go get help on a Uber problem?
~irritated in texas: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~irritated in texas: I'd give them a one out of five on communication.
GetHuman: And what about Uber's ability to quickly and effectively address your problem?
~irritated in texas: For that I would say four out of five.
GetHuman: And finally- any advice for other Uber customers?
~irritated in texas: दिन में या बाद में उनसे निपटने की कोशिश करें। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Uber की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~irritated in texas taken from his Uber customer service problem that occurred on नवंबर १९, २०१७.

Uber

1.88 of 5 stars | 1098 reviews

~irritated in texas's Uber Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Uber, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Uber in any way.

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