Visa: I don't think it is racist if someone wishes th...
नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~Law Girl द्वारा एक Visa ग्राहक की समीक्षा
Background on ~Law Girl's case
GetHuman: ~Law Girl - can you tell our other Visa customers when your case took place?
~Law Girl: Yes I can. It was evening, on नवंबर २०.
GetHuman: Did you reach out to Visa, and if so, how?
GetHuman: And which of these common Visa customer issues best describes the reason you wanted to talk to them?
(Shows ~Law Girl a list of common Visa problems)
~Law Girl: "Complaint" was why I was trying to call.
~Law Girl's review of Visa customer service
GetHuman: So how would you sum up your experience for GetHuman's Visa customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Law Girl: I don't think it is racist if someone wishes that they operators are American. I wish that too, as all I ever hear is so sorry for your inconvenience. They mispronounce my name and have a hard time understanding what I am asking. Not racist just truthful.
GetHuman: Let's quantify your experience contacting Visa. On a scale of 1 to 5, how easy is it go get help on a Visa problem?
~Law Girl: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Law Girl: I'd give them a five out of five on communication.
GetHuman: And what about Visa's ability to quickly and effectively address your problem?
~Law Girl: For that I would say two out of five.
GetHuman: And finally- any advice for other Visa customers?
~Law Girl: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Visa की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Law Girl taken from his Visa customer service problem that occurred on नवंबर २०, २०१७.