Visa: The girl who took my call was one degree short...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~mtotojogoo द्वारा एक Visa ग्राहक की समीक्षा

Background on ~mtotojogoo's case

GetHuman: ~mtotojogoo - can you tell our other Visa customers when your case took place?
~mtotojogoo: Yes. It was middle of the night, on नवंबर १७.
GetHuman: Did you reach out to Visa, and if so, how?
~mtotojogoo: I used the 800-847-2911 number I found for on the GetHuman Visa customer phone number page I was on: Visa Customer Service Phone Number
GetHuman: And which of these common Visa customer issues best describes the reason you wanted to talk to them?
(Shows ~mtotojogoo a list of common Visa problems)
~mtotojogoo: "Setup an account" was why I was trying to call.

~mtotojogoo's review of Visa customer service

GetHuman: So how would you sum up your experience for GetHuman's Visa customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mtotojogoo: The girl who took my call was one degree short of hostile. She was also condescending, like she was talking to a child or mentally deficient peson. She basically just wanted me to go away.
GetHuman: Let's quantify your experience contacting Visa. On a scale of 1 to 5, how easy is it go get help on a Visa problem?
~mtotojogoo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mtotojogoo: I'd give them a five out of five on communication.
GetHuman: And what about Visa's ability to quickly and effectively address your problem?
~mtotojogoo: For that I would say two out of five.
GetHuman: And finally- any advice for other Visa customers?
~mtotojogoo: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Visa की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~mtotojogoo taken from his Visa customer service problem that occurred on नवंबर १७, २०१७.


1.80 of 5 stars | 55 reviews

~mtotojogoo's Visa Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Visa, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Visa in any way.

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