Vodafone (UK): Have been trying to access Live Chat for hours...
नवंबर २२, २०१७ से GetHuman उपयोगकर्ता ~LucyB द्वारा एक Vodafone (UK) ग्राहक की समीक्षा
Background on ~LucyB's case
GetHuman: ~LucyB - can you tell our other Vodafone (UK) customers when your case took place?
~LucyB: Yeah. It was middle of the night, on नवंबर २१.
GetHuman: Did you reach out to Vodafone (UK), and if so, how?
GetHuman: And which of these common Vodafone (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~LucyB a list of common Vodafone (UK) problems)
~LucyB: "Cancel order" was why I was trying to call.
~LucyB's review of Vodafone (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's Vodafone (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LucyB: Have been trying to access Live Chat for hours with only the response "There are currently no available agents to interact with you. Please try again later." - I do not have enough time on my lunch break to call uninterrupted so I thought this solution would be ideal however it has been a waste of time. Please fix your live chat or hire some more "agents"
GetHuman: Let's quantify your experience contacting Vodafone (UK). On a scale of 1 to 5, how easy is it go get help on a Vodafone (UK) problem?
~LucyB: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LucyB: I'd give them a five out of five on communication.
GetHuman: And what about Vodafone (UK)'s ability to quickly and effectively address your problem?
~LucyB: For that I would say two out of five.
GetHuman: And finally- any advice for other Vodafone (UK) customers?
~LucyB: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Vodafone (UK) की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~LucyB taken from his Vodafone (UK) customer service problem that occurred on नवंबर २१, २०१७.