GetHuman:GetHuman-morris - क्या आप हमारे अन्य Vodafone ग्राहकों को बता सकते हैं कि आपका केस कब हुआ?
GetHuman-morris:Yes। यह morning, नवंबर २६ पर था।
GetHuman:क्या आप Vodafone तक पहुँच गए हैं, और यदि हां, तो कैसे?
GetHuman-morris:मैंने GetHuman Vodafone ग्राहक फोन नंबर पृष्ठ पर मैं पाया गया +91-991-630-473 नंबर का उपयोग किया था:Vodafone ग्राहक सेवा फोन नंबर GetHuman:और इनमें से कौन सा आम Vodafone ग्राहक मुद्दों का सबसे अच्छा कारण बताता है कि आप उनसे बात करना चाहते थे?
(सामान्य Vodafone समस्याओं की सूची GetHuman-morris दिखाता है)
GetHuman-morris:"Technical support" इसलिए मैं to call कोशिश कर रहा था।
GetHuman:तो आप GetHuman के Vodafone ग्राहक समुदाय के लिए अपने अनुभव को कैसे जोड़ेंगे? हम इस संसाधन का उपयोग करके लाखों अन्य ग्राहकों के संबंध में किसी भी आईडी, नंबर, या कोड और किसी भी अनुचित शब्द को सेंसर कर देंगे।
GetHuman-morris:Struggling to understand if Vodafone understands loyalty
GetHuman:क्या आप ११/२६/१७ पर जो कुछ हुआ है, उससे आप बाकी लोगों को थोड़ा और बता सकते हैं?
GetHuman-morris:Firstly, I lost my phone on a flight to Ireland, on the **th August on the **th I reported my phone lost ,I felt this issue better dealt with on my return to the UK on the **th August. Unfortunately I was involved in an accident shortly after arriving on holiday where I received * stitches to my left forearm. On my return to the UK I went for an upgrade and thought this was dealt with on **th August, however my handset did not arrived as expected. I had to then make several more calls to Vodafone about how best to deal with the situation, and more worryingly, I've had to pay £*.** per minute for each of these calls. As I was in severe pain due to the injuries I received, I requested that my husband converse with Vodafone with my authority, regarding the upgrade, I thought I had dealt with this issue sufficiently, until several calls later on Saturday **th August, when I unfortunately discovered that none of my calls were recorded and more worrying was that my order for a replacement phone was not placed! Again I ended making numerous calls to Vodafone to try and address this issue. I am now told my order was not placed and I had to start all over again. I have now been told I will not receive a handset until Wednesday *ndSeptember! *I feel very let down by Vodafone right now. My husband has had to fly abroad to Chicago on the **th leaving me at home alone with no phone and feeling very vulnerable, especially in light of my current injury. I am horrified at the way I have been treated, especially after explaining to every staff member I spoke to (At least ** staff). I also feel I was deliberately cut off on some occasions! This, at the very least is the worst experience I have had to deal with as a customer on any level…. I am both ashamed and embarrassed at how your staff treated me, my injuries will heal, however I have huge concerns for the way you are treating costumers who may have long term disabilities and find themselves in a similar situation…. An example of this is, when I was being read out the legal conditions she laughed out loud on several occasions. I strongly suggest you review training for those staff who are dealing with the general public, as no one should have to be put through my experience and hand over their hard earned money to such a poor providers. I have always advocated for Vodafone as good phone provider, however the above experience has dramatically changed my opinion.* *I have also just been informed by my landline provider the cost of calling Vodafone on Saturday **th August was £**.**, I would like you to reimburse me this cost. *Throughout this whole experience I have had to activate my travel and health insurances, which have been outstanding, unfortunately I have not had the same experience from Vodafone.*Please explain to me what over ** years of being a loyal customer of Vodafone means, as I am seriously struggling to understand what loyalty you as an organization have to me….**Update is **nd of September, my handset finely arrived only to find they sent me the wrong sim card! After speaking to Vodafone customer services I am told they will only reimburse £** pounds only and I will receive the correct sim card on Friday *th September*Account number: XXXXXXXX
GetHuman:आइए Vodafone संपर्क करने के अपने अनुभव को निर्धारित करें। 1 से 5 के पैमाने पर, Vodafone समस्या पर सहायता प्राप्त करना कितना आसान है?
GetHuman-morris:मैं मदद करने के लिए अपना रास्ता खोजने में आसानी के लिए पाँच में से एक two दे दूँगा।
GetHuman:संचार की गुणवत्ता के बारे में क्या। आप इसे 1 से 5 के पैमाने पर कैसे आंकेंगे?
GetHuman-morris:मैं उन्हें संचार पर पाँच में से एक one दूंगा।
GetHuman:और क्या जल्दी से और प्रभावी ढंग से आपकी समस्या का समाधान करने के लिए Vodafone की क्षमता के बारे में?
GetHuman-morris:उसके लिए मैं पाँच में से one कहूँगा।
GetHuman:और अंत में- अन्य Vodafone ग्राहकों के लिए कोई सलाह?
GetHuman-morris:उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Vodafone की आवश्यकता हो सकती है।
GetHuman:खैर, यह लो। GetHuman-morris से कुछ उपयोगी फीडबैक और शब्द {नवंबर २६, २०१७ पर हुई ग्राहक सेवा समस्या से।