Wells Fargo: Do not expect direct communication with the Bil...

नवंबर ११, २०१७ से GetHuman उपयोगकर्ता ~unluckyme द्वारा एक Wells Fargo ग्राहक की समीक्षा

Background on ~unluckyme's case

GetHuman: ~unluckyme - can you tell our other Wells Fargo customers when your case took place?
~unluckyme: Yeah. It was morning, on नवंबर ४.
GetHuman: Did you reach out to Wells Fargo, and if so, how?
~unluckyme: I used the 800-869-3557 number I found for on the GetHuman Wells Fargo customer phone number page I was on: Wells Fargo Customer Service Phone Number
GetHuman: And which of these common Wells Fargo customer issues best describes the reason you wanted to talk to them?
(Shows ~unluckyme a list of common Wells Fargo problems)
~unluckyme: "Setup an account" was why I was trying to call.

~unluckyme's review of Wells Fargo customer service

GetHuman: So how would you sum up your experience for GetHuman's Wells Fargo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unluckyme: Do not expect direct communication with the Bill Pay department. It takes ** days to resolve NO MATTER what.The folks you do get to talk with are polite enough, however they are "Bankers" that can only "email" the bill pay folks. Not even my local Banker had access to an "electronic" payment sent thru bill pay. Could have resolved with a simple fax to the payee. Customer Service??????????? One has to wonder if they really know what it is.
GetHuman: Let's quantify your experience contacting Wells Fargo. On a scale of 1 to 5, how easy is it go get help on a Wells Fargo problem?
~unluckyme: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unluckyme: I'd give them a one out of five on communication.
GetHuman: And what about Wells Fargo's ability to quickly and effectively address your problem?
~unluckyme: For that I would say one out of five.
GetHuman: And finally- any advice for other Wells Fargo customers?
~unluckyme: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Wells Fargo की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~unluckyme taken from his Wells Fargo customer service problem that occurred on नवंबर ४, २०१७.

Wells Fargo

1.75 of 5 stars | 145 reviews

~unluckyme's Wells Fargo Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Wells Fargo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Wells Fargo in any way.

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