Xbox: They are not helpful at all I called and the to...
नवंबर २४, २०१७ से GetHuman उपयोगकर्ता ~Peter Mortimer द्वारा एक Xbox ग्राहक की समीक्षा
Background on ~Peter Mortimer's case
GetHuman: ~Peter Mortimer - can you tell our other Xbox customers when your case took place?
~Peter Mortimer: Yeah. It was morning, on नवंबर १७.
GetHuman: Did you reach out to Xbox, and if so, how?
GetHuman: And which of these common Xbox customer issues best describes the reason you wanted to talk to them?
(Shows ~Peter Mortimer a list of common Xbox problems)
~Peter Mortimer: "Warranty claim" was why I was trying to call.
~Peter Mortimer's review of Xbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Xbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peter Mortimer: They are not helpful at all I called and the told me a bunch of **** that I already received the recovery password, which I didn't. Don't waste your time!
GetHuman: Let's quantify your experience contacting Xbox. On a scale of 1 to 5, how easy is it go get help on a Xbox problem?
~Peter Mortimer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peter Mortimer: I'd give them a four out of five on communication.
GetHuman: And what about Xbox's ability to quickly and effectively address your problem?
~Peter Mortimer: For that I would say three out of five.
GetHuman: And finally- any advice for other Xbox customers?
~Peter Mortimer: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Xbox की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Peter Mortimer taken from his Xbox customer service problem that occurred on नवंबर १७, २०१७.