YouTube: Nothing was resolved b*c there is no human ther...
नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~rathernotsay द्वारा एक YouTube ग्राहक की समीक्षा
Background on ~rathernotsay's case
GetHuman: ~rathernotsay - can you tell our other YouTube customers when your case took place?
~rathernotsay: Yes I can. It was morning, on नवंबर १९.
GetHuman: Did you reach out to YouTube, and if so, how?
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows ~rathernotsay a list of common YouTube problems)
~rathernotsay: "Lower my bill" was why I was trying to contact.
~rathernotsay's review of YouTube customer service
GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rathernotsay: Nothing was resolved b*c there is no human there to speak to. There is no email address. All you get is directed back to the website for pre-written answers. If your question isn't one of the pre-meditated ones they answer for you, you are out of luck. I can't believe such a largely used company would have such poor customer service. They could fix the unemployment issue alone by hiring customer service reps so that people can actually get real help and resolve their issues. Very disappointing and frustrating, to say the LEAST.
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
~rathernotsay: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rathernotsay: I'd give them a two out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
~rathernotsay: For that I would say five out of five.
GetHuman: And finally- any advice for other YouTube customers?
~rathernotsay: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए YouTube की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~rathernotsay taken from his YouTube customer service problem that occurred on नवंबर १९, २०१७.