eBay: I reached their auto attendent and gave a bit o...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~Ebay_Frustration द्वारा एक eBay ग्राहक की समीक्षा
Background on ~Ebay_Frustration's case
GetHuman: ~Ebay_Frustration - can you tell our other eBay customers when your case took place?
~Ebay_Frustration: Yeah. It was morning, on नवंबर २२.
GetHuman: Did you reach out to eBay, and if so, how?
GetHuman: And which of these common eBay customer issues best describes the reason you wanted to talk to them?
(Shows ~Ebay_Frustration a list of common eBay problems)
~Ebay_Frustration: "Make a purchase" was why I was trying to call.
~Ebay_Frustration's review of eBay customer service
GetHuman: So how would you sum up your experience for GetHuman's eBay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ebay_Frustration: I reached their auto attendent and gave a bit of information, then they siad I would be on hold for about * minute. After about two minutes I started to hear a busy signal, and that was the end of the call. Not very helful. They seem to go out of their way at avoiding contact with actual people.
GetHuman: Let's quantify your experience contacting eBay. On a scale of 1 to 5, how easy is it go get help on a eBay problem?
~Ebay_Frustration: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ebay_Frustration: I'd give them a five out of five on communication.
GetHuman: And what about eBay's ability to quickly and effectively address your problem?
~Ebay_Frustration: For that I would say five out of five.
GetHuman: And finally- any advice for other eBay customers?
~Ebay_Frustration: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए eBay की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Ebay_Frustration taken from his eBay customer service problem that occurred on नवंबर २२, २०१७.