ABCMouse: the program did not work on my computer so I tr...

नवंबर २७, २०१७ से GetHuman उपयोगकर्ता GetHuman-260193 द्वारा एक ABCMouse ग्राहक की समीक्षा

Background on GetHuman-260193's case

GetHuman: GetHuman-260193 - can you tell our other ABCMouse customers when your case took place?
GetHuman-260193: Yup. It was afternoon, on नवंबर २४.
GetHuman: Did you reach out to ABCMouse, and if so, how?
GetHuman-260193: I used the 800-633-3331 number I found for on the GetHuman ABCMouse customer phone number page I was on: ABCMouse Customer Service Phone Number
GetHuman: And which of these common ABCMouse customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-260193 a list of common ABCMouse problems)
GetHuman-260193: "Cancel Account" was why I was trying to call.

GetHuman-260193's review of ABCMouse customer service

GetHuman: So how would you sum up your experience for GetHuman's ABCMouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-260193: the program did not work on my computer so I tried canceling and they continued billing for two years. DOn't waste your time calling.
GetHuman: Let's quantify your experience contacting ABCMouse. On a scale of 1 to 5, how easy is it go get help on a ABCMouse problem?
GetHuman-260193: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-260193: I'd give them a five out of five on communication.
GetHuman: And what about ABCMouse's ability to quickly and effectively address your problem?
GetHuman-260193: For that I would say five out of five.
GetHuman: And finally- any advice for other ABCMouse customers?
GetHuman-260193: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए ABCMouse की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-260193 taken from his ABCMouse customer service problem that occurred on नवंबर २४, २०१७.


2.90 of 5 stars | 104 reviews

GetHuman-260193's ABCMouse Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ABCMouse, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ABCMouse in any way.

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