AT&T Wireless: After two hours of wasted time trying to get su...
नवंबर १६, २०१७ से GetHuman उपयोगकर्ता ~EllieJay द्वारा एक AT&T Wireless ग्राहक की समीक्षा
Background on ~EllieJay's case
GetHuman: ~EllieJay - can you tell our other AT&T Wireless customers when your case took place?
~EllieJay: Yes. It was morning, on नवंबर १२.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~EllieJay a list of common AT&T Wireless problems)
~EllieJay: "Overcharge/Strange charge" was why I was trying to call.
~EllieJay's review of AT&T Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EllieJay: After two hours of wasted time trying to get support online, Get Human's provision of this phone * that actually connected me to an ATT Wireless rep significantly lowered my blood pressure.
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
~EllieJay: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EllieJay: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
~EllieJay: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
~EllieJay: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T Wireless की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~EllieJay taken from his AT&T Wireless customer service problem that occurred on नवंबर १२, २०१७.