AT&T: I have had to call customer service almost ever...
नवंबर २६, २०१७ से GetHuman उपयोगकर्ता GetHuman-348700 द्वारा एक AT&T ग्राहक की समीक्षा
Background on GetHuman-348700's case
GetHuman: GetHuman-348700 - can you tell our other AT&T customers when your case took place?
GetHuman-348700: Yes I can. It was middle of the night, on नवंबर २५.
GetHuman: Did you reach out to AT&T, and if so, how?
GetHuman: And which of these common AT&T customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-348700 a list of common AT&T problems)
GetHuman-348700: "Change plan" was why I was trying to call.
GetHuman-348700's review of AT&T customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-348700: I have had to call customer service almost every every month about my bill since getting service on **********. I want out of my contract and have scheduled for comcast to install on ******. I refuse to pay a contract cancellation fee. Att&t has not upheld it's side of the contract and neither will I.
GetHuman: Let's quantify your experience contacting AT&T. On a scale of 1 to 5, how easy is it go get help on a AT&T problem?
GetHuman-348700: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-348700: I'd give them a four out of five on communication.
GetHuman: And what about AT&T's ability to quickly and effectively address your problem?
GetHuman-348700: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T customers?
GetHuman-348700: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए AT&T की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-348700 taken from his AT&T customer service problem that occurred on नवंबर २५, २०१७.