Best Buy: they told me i had to go to the store to get a...
नवंबर १४, २०१७ से GetHuman उपयोगकर्ता ~rdkelsey द्वारा एक Best Buy ग्राहक की समीक्षा
Background on ~rdkelsey's case
GetHuman: ~rdkelsey - can you tell our other Best Buy customers when your case took place?
~rdkelsey: Yup. It was evening, on नवंबर १२.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~rdkelsey a list of common Best Buy problems)
~rdkelsey: "Change order" was why I was trying to call.
~rdkelsey's review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rdkelsey: they told me i had to go to the store to get a cash refund because I used a debit card. I went to store and they told me they couldn't refund cash and it had to go back on the card. They told me in ** hours it would be back. Five days later it still isn't back. I revisited this process and found the same answers from them. Now * days later and still no refund. Bozos!
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~rdkelsey: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rdkelsey: I'd give them a three out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~rdkelsey: For that I would say two out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~rdkelsey: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Best Buy की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~rdkelsey taken from his Best Buy customer service problem that occurred on नवंबर १२, २०१७.