Citibank: Asked to speak to a person and got sent to the...

नवंबर २४, २०१७ से GetHuman उपयोगकर्ता GetHuman-406698 द्वारा एक Citibank ग्राहक की समीक्षा

Background on GetHuman-406698's case

GetHuman: GetHuman-406698 - can you tell our other Citibank customers when your case took place?
GetHuman-406698: Yup. It was afternoon, on नवंबर २३.
GetHuman: Did you reach out to Citibank, and if so, how?
GetHuman-406698: I used the 800-374-9700 number I found for on the GetHuman Citibank customer phone number page I was on: Citibank Customer Service Phone Number
GetHuman: And which of these common Citibank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-406698 a list of common Citibank problems)
GetHuman-406698: "Account Access" was why I was trying to call.

GetHuman-406698's review of Citibank customer service

GetHuman: So how would you sum up your experience for GetHuman's Citibank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-406698: Asked to speak to a person and got sent to the same unhelpful recording I was trying to avoid. **** Citibank.
GetHuman: Let's quantify your experience contacting Citibank. On a scale of 1 to 5, how easy is it go get help on a Citibank problem?
GetHuman-406698: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-406698: I'd give them a one out of five on communication.
GetHuman: And what about Citibank's ability to quickly and effectively address your problem?
GetHuman-406698: For that I would say four out of five.
GetHuman: And finally- any advice for other Citibank customers?
GetHuman-406698: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Citibank की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-406698 taken from his Citibank customer service problem that occurred on नवंबर २३, २०१७.

Citibank

2.94 of 5 stars | 87 reviews

GetHuman-406698's Citibank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Citibank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Citibank in any way.

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