Equifax: couldn't reach them, but on the phone, which I...
नवंबर २७, २०१७ से GetHuman उपयोगकर्ता ~Tracey द्वारा एक Equifax ग्राहक की समीक्षा
Background on ~Tracey's case
GetHuman: ~Tracey - can you tell our other Equifax customers when your case took place?
~Tracey: Yeah. It was middle of the night, on नवंबर २२.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~Tracey a list of common Equifax problems)
~Tracey: "Credit Score Change" was why I was trying to call.
~Tracey's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tracey: couldn't reach them, but on the phone, which I have been on hold for over ** min. I am recalling now because I accidentally hung up and the music is so loud and aggravating!
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~Tracey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tracey: I'd give them a five out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~Tracey: For that I would say one out of five.
GetHuman: And finally- any advice for other Equifax customers?
~Tracey: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Equifax की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Tracey taken from his Equifax customer service problem that occurred on नवंबर २२, २०१७.