Family Mobile: I went and bought a phone then found out that i...

नवंबर १९, २०१७ से GetHuman उपयोगकर्ता ~Anita Eddy द्वारा एक Family Mobile ग्राहक की समीक्षा

Background on ~Anita Eddy's case

GetHuman: ~Anita Eddy - can you tell our other Family Mobile customers when your case took place?
~Anita Eddy: Yes. It was morning, on नवंबर १६.
GetHuman: Did you reach out to Family Mobile, and if so, how?
~Anita Eddy: I used the 877-440-9758 number I found for on the GetHuman Family Mobile customer phone number page I was on: Family Mobile Customer Service Phone Number
GetHuman: And which of these common Family Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Anita Eddy a list of common Family Mobile problems)
~Anita Eddy: "Billing issue" was why I was trying to call.

~Anita Eddy's review of Family Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Family Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anita Eddy: I went and bought a phone then found out that is was not compatabile with family mobile then got a different phone and was not able to use my phone for a week and a half then was told my bill will be reduced because of that and bill would be due the first of each month and then text me saying that my bill was due the ** of each month. They won't do anything about it. u can reach me at ***-***-**** my name is Anita Eddy i don't know my account number
GetHuman: Let's quantify your experience contacting Family Mobile. On a scale of 1 to 5, how easy is it go get help on a Family Mobile problem?
~Anita Eddy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anita Eddy: I'd give them a three out of five on communication.
GetHuman: And what about Family Mobile's ability to quickly and effectively address your problem?
~Anita Eddy: For that I would say four out of five.
GetHuman: And finally- any advice for other Family Mobile customers?
~Anita Eddy: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Family Mobile की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Anita Eddy taken from his Family Mobile customer service problem that occurred on नवंबर १६, २०१७.

Family Mobile

2.38 of 5 stars | 181 reviews

~Anita Eddy's Family Mobile Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Family Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Family Mobile in any way.

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