Groupon: I haven't been able to reach anybody by phone...

नवंबर २५, २०१७ से GetHuman उपयोगकर्ता ~Is Anybody There!!! द्वारा एक Groupon ग्राहक की समीक्षा

Background on ~Is Anybody There!!!'s case

GetHuman: ~Is Anybody There!!! - can you tell our other Groupon customers when your case took place?
~Is Anybody There!!!: Yes I can. It was afternoon, on नवंबर १७.
GetHuman: Did you reach out to Groupon, and if so, how?
~Is Anybody There!!!: I used the 877-788-7858 number I found for on the GetHuman Groupon customer phone number page I was on: Groupon Customer Service Phone Number
GetHuman: And which of these common Groupon customer issues best describes the reason you wanted to talk to them?
(Shows ~Is Anybody There!!! a list of common Groupon problems)
~Is Anybody There!!!: "Setup service" was why I was trying to contact.

~Is Anybody There!!!'s review of Groupon customer service

GetHuman: So how would you sum up your experience for GetHuman's Groupon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Is Anybody There!!!: I haven't been able to reach anybody by phone, email, call back. Not sure anyone is actually there to resolve my issues. And it won't let you put in more than a * digit number for minutes before a response, really????
GetHuman: Let's quantify your experience contacting Groupon. On a scale of 1 to 5, how easy is it go get help on a Groupon problem?
~Is Anybody There!!!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Is Anybody There!!!: I'd give them a one out of five on communication.
GetHuman: And what about Groupon's ability to quickly and effectively address your problem?
~Is Anybody There!!!: For that I would say five out of five.
GetHuman: And finally- any advice for other Groupon customers?
~Is Anybody There!!!: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Groupon की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Is Anybody There!!! taken from his Groupon customer service problem that occurred on नवंबर १७, २०१७.

Groupon

2.83 of 5 stars | 1029 reviews

~Is Anybody There!!!'s Groupon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Groupon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Groupon in any way.

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