Botched installation, overcharged on home depot...
दिसंबर १, २०१७ से GetHuman उपयोगकर्ता GetHuman826 द्वारा एक Home Depot ग्राहक की समीक्षा
Background on GetHuman826's case
GetHuman: GetHuman826 - can you tell our other Home Depot customers when your case took place?
GetHuman826: Sure. It was middle of the night, on नवंबर २४.
GetHuman: Did you reach out to Home Depot, and if so, how?
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman826 a list of common Home Depot problems)
GetHuman826: "Installation/delivery" was why I was trying to call.
GetHuman826's review of Home Depot customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman826: Botched installation, overcharged on home depot account, refund not processed, failure to supervise installation
GetHuman: Can you tell the rest of us a bit more from what happened on ११/२४/१७?
GetHuman826: Hone depot designed my cabinets but what I received were wrong and the installation is poorly done. It has taken over * months and they are still not done. They charged my home depot account claiming that they would refund and credit the account but instead kept adding more charges. In addition, I was to receive * manufacturer's cash credit that never materialized and they still have not completed the installation nor given us a completion date
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
GetHuman826: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman826: I'd give them a three out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
GetHuman826: For that I would say four out of five.
GetHuman: And finally- any advice for other Home Depot customers?
GetHuman826: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Home Depot की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman826 taken from his Home Depot customer service problem that occurred on नवंबर २४, २०१७.