I-Pass Illinois: Called on a Saturday with no wait time. The Ag...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Anonymous द्वारा एक I-Pass Illinois ग्राहक की समीक्षा

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other I-Pass Illinois customers when your case took place?
~Anonymous: Yup. It was afternoon, on नवंबर १९.
GetHuman: Did you reach out to I-Pass Illinois, and if so, how?
~Anonymous: I used the 800-824-7277 number I found for on the GetHuman I-Pass Illinois customer phone number page I was on: I-Pass Illinois Customer Service Phone Number
GetHuman: And which of these common I-Pass Illinois customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common I-Pass Illinois problems)
~Anonymous: "Loyalty program" was why I was trying to call.

~Anonymous's review of I-Pass Illinois customer service

GetHuman: So how would you sum up your experience for GetHuman's I-Pass Illinois customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Called on a Saturday with no wait time. The Agent was able to retrieve my account using my name only and the verification of certain information on file. No transponder or account number required. My account was updated as needed and it all took less than * minutes. Great Service!
GetHuman: Let's quantify your experience contacting I-Pass Illinois. On a scale of 1 to 5, how easy is it go get help on a I-Pass Illinois problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about I-Pass Illinois's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other I-Pass Illinois customers?
~Anonymous: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए I-Pass Illinois की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his I-Pass Illinois customer service problem that occurred on नवंबर १९, २०१७.

I-Pass Illinois

4.00 of 5 stars | 26 reviews

~Anonymous's I-Pass Illinois Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like I-Pass Illinois, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with I-Pass Illinois in any way.

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