I-Pass Illinois: When all I want to do is add money to my accoun...

नवंबर २६, २०१७ से GetHuman उपयोगकर्ता GetHuman-407352 द्वारा एक I-Pass Illinois ग्राहक की समीक्षा

Background on GetHuman-407352's case

GetHuman: GetHuman-407352 - can you tell our other I-Pass Illinois customers when your case took place?
GetHuman-407352: Yeah. It was evening, on नवंबर १७.
GetHuman: Did you reach out to I-Pass Illinois, and if so, how?
GetHuman-407352: I used the 800-824-7277 number I found for on the GetHuman I-Pass Illinois customer phone number page I was on: I-Pass Illinois Customer Service Phone Number
GetHuman: And which of these common I-Pass Illinois customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-407352 a list of common I-Pass Illinois problems)
GetHuman-407352: "Change booking" was why I was trying to call.

GetHuman-407352's review of I-Pass Illinois customer service

GetHuman: So how would you sum up your experience for GetHuman's I-Pass Illinois customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-407352: When all I want to do is add money to my account with a $**.** gift card, why should I have to go through all the BS of giving them all my personal info. If someone wants to add money to my account let them.*Your people answering the phones need to be trained to understand that it is a very simple thing to do and to cut the unnecessary requests they are making. All they need is the account number.*Thank You
GetHuman: Let's quantify your experience contacting I-Pass Illinois. On a scale of 1 to 5, how easy is it go get help on a I-Pass Illinois problem?
GetHuman-407352: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-407352: I'd give them a five out of five on communication.
GetHuman: And what about I-Pass Illinois's ability to quickly and effectively address your problem?
GetHuman-407352: For that I would say three out of five.
GetHuman: And finally- any advice for other I-Pass Illinois customers?
GetHuman-407352: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए I-Pass Illinois की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-407352 taken from his I-Pass Illinois customer service problem that occurred on नवंबर १७, २०१७.

I-Pass Illinois

4.00 of 5 stars | 26 reviews

GetHuman-407352's I-Pass Illinois Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like I-Pass Illinois, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with I-Pass Illinois in any way.

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