MasterCard: I called the special *** *****, ******,*. Had...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Sam द्वारा एक MasterCard ग्राहक की समीक्षा

Background on ~Sam's case

GetHuman: ~Sam - can you tell our other MasterCard customers when your case took place?
~Sam: Yup. It was afternoon, on नवंबर १७.
GetHuman: Did you reach out to MasterCard, and if so, how?
~Sam: I used the 800-622-7747 number I found for on the GetHuman MasterCard customer phone number page I was on: MasterCard Customer Service Phone Number
GetHuman: And which of these common MasterCard customer issues best describes the reason you wanted to talk to them?
(Shows ~Sam a list of common MasterCard problems)
~Sam: "Setup an account" was why I was trying to call.

~Sam's review of MasterCard customer service

GetHuman: So how would you sum up your experience for GetHuman's MasterCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sam: I called the special *** *****, ******,*. Had to hold for a while to get to the right person who answered my questions.
GetHuman: Let's quantify your experience contacting MasterCard. On a scale of 1 to 5, how easy is it go get help on a MasterCard problem?
~Sam: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sam: I'd give them a two out of five on communication.
GetHuman: And what about MasterCard's ability to quickly and effectively address your problem?
~Sam: For that I would say three out of five.
GetHuman: And finally- any advice for other MasterCard customers?
~Sam: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए MasterCard की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Sam taken from his MasterCard customer service problem that occurred on नवंबर १७, २०१७.

MasterCard

3.00 of 5 stars | 23 reviews

~Sam's MasterCard Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MasterCard, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MasterCard in any way.

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