Southwest Airlines: They are unable to provide any customer service...
नवंबर २१, २०१७ से GetHuman उपयोगकर्ता ~MH द्वारा एक Southwest Airlines ग्राहक की समीक्षा
Background on ~MH's case
GetHuman: ~MH - can you tell our other Southwest Airlines customers when your case took place?
~MH: Yeah. It was morning, on नवंबर १४.
GetHuman: Did you reach out to Southwest Airlines, and if so, how?
GetHuman: And which of these common Southwest Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~MH a list of common Southwest Airlines problems)
~MH: "Question About A Booking" was why I was trying to call.
~MH's review of Southwest Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Southwest Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MH: They are unable to provide any customer service, they just give you the phone * ***--***-**** which is always busy (during their limited open hours) or suggest sending an email
GetHuman: Let's quantify your experience contacting Southwest Airlines. On a scale of 1 to 5, how easy is it go get help on a Southwest Airlines problem?
~MH: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MH: I'd give them a three out of five on communication.
GetHuman: And what about Southwest Airlines's ability to quickly and effectively address your problem?
~MH: For that I would say two out of five.
GetHuman: And finally- any advice for other Southwest Airlines customers?
~MH: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Southwest Airlines की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~MH taken from his Southwest Airlines customer service problem that occurred on नवंबर १४, २०१७.