Home Depot: I spoke with a customer care rep (Sonia)about t...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Johnnyk द्वारा एक Home Depot ग्राहक की समीक्षा

Background on ~Johnnyk's case

GetHuman: ~Johnnyk - can you tell our other Home Depot customers when your case took place?
~Johnnyk: Sure. It was afternoon, on नवंबर १५.
GetHuman: Did you reach out to Home Depot, and if so, how?
~Johnnyk: I used the 800-553-3199 number I found for on the GetHuman Home Depot customer phone number page I was on: Home Depot Customer Service Phone Number
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows ~Johnnyk a list of common Home Depot problems)
~Johnnyk: "Complaint" was why I was trying to call.

~Johnnyk's review of Home Depot customer service

GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Johnnyk: I spoke with a customer care rep (Sonia)about the HD military discount policy and complained about the fact that it does not apply to ALL vets, just retired and their dependents, active duty, and disabled, while they say they want to help "Those who served". I served for * years and don't qualify for their discount. Sonia said she would pass the complaint to the powers that be.
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
~Johnnyk: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Johnnyk: I'd give them a two out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
~Johnnyk: For that I would say five out of five.
GetHuman: And finally- any advice for other Home Depot customers?
~Johnnyk: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Home Depot की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Johnnyk taken from his Home Depot customer service problem that occurred on नवंबर १५, २०१७.

Home Depot

2.33 of 5 stars | 81 reviews

~Johnnyk's Home Depot Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Home Depot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Home Depot in any way.

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