My local Home Depot went over and above to help...

नवंबर २३, २०१७ से GetHuman उपयोगकर्ता ~Home Depot Values its Customer द्वारा एक Home Depot ग्राहक की समीक्षा

Background on ~Home Depot Values its Customer's case

GetHuman: ~Home Depot Values its Customer - can you tell our other Home Depot customers when your case took place?
~Home Depot Values its Customer: Yeah. It was morning, on नवंबर २०.
GetHuman: Did you reach out to Home Depot, and if so, how?
~Home Depot Values its Customer: I used the 800-553-3199 number I found for on the GetHuman Home Depot customer phone number page I was on: Home Depot Customer Service Phone Number
GetHuman: And which of these common Home Depot customer issues best describes the reason you wanted to talk to them?
(Shows ~Home Depot Values its Customer a list of common Home Depot problems)
~Home Depot Values its Customer: "Change order" was why I was trying to call.

~Home Depot Values its Customer's review of Home Depot customer service

GetHuman: So how would you sum up your experience for GetHuman's Home Depot customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Home Depot Values its Customer: My local Home Depot went over and above to help me resolve an issue with a defective dishwasher from Samsung. After Samsung refused to replace the unit after several repairs, Home Depot agreed to return my unit for full purchase price and allow me to buy a new one. Without their help, there is no telling how long Samsung would have strung me out - I had already been more than a month without a working dishwasher. Home Depot had no obligation to help me, so I am very grateful they put customer service first and would recommend them to anyone!
GetHuman: Let's quantify your experience contacting Home Depot. On a scale of 1 to 5, how easy is it go get help on a Home Depot problem?
~Home Depot Values its Customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Home Depot Values its Customer: I'd give them a one out of five on communication.
GetHuman: And what about Home Depot's ability to quickly and effectively address your problem?
~Home Depot Values its Customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Home Depot customers?
~Home Depot Values its Customer: उन्हें दिन में या देर से जल्दी बुलाओ। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए Home Depot की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from ~Home Depot Values its Customer taken from his Home Depot customer service problem that occurred on नवंबर २०, २०१७.

Home Depot

2.33 of 5 stars | 81 reviews

~Home Depot Values its Customer's Home Depot Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Home Depot, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Home Depot in any way.

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