Why it doesn't ask for passport information ?

दिसंबर ८, २०१७ से GetHuman उपयोगकर्ता GetHuman-vasyait द्वारा एक ग्राहक की समीक्षा

Background on GetHuman-vasyait's case

GetHuman: GetHuman-vasyait - can you tell our other customers when your case took place?
GetHuman-vasyait: Yes I can. It was morning, on दिसंबर ५.
GetHuman: Did you reach out to, and if so, how?
GetHuman-vasyait: I used a live chat I found on the GetHuman customer service contact info page: Contact Customer Service
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-vasyait a list of common problems)
GetHuman-vasyait: "Special Request" was why I was trying to contact.

GetHuman-vasyait's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-vasyait: Why it doesn't ask for passport information ?
GetHuman: Can you tell the rest of us a bit more from what happened on १२/०५/१७?
GetHuman-vasyait: Whenever I buy tickets from I also have to provide the passport information ... but this time I'm trying to buy ticket and it just skips the passport information and it takes me straight to the payment option
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
GetHuman-vasyait: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-vasyait: I'd give them a four out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
GetHuman-vasyait: For that I would say five out of five.
GetHuman: And finally- any advice for other customers?
GetHuman-vasyait: दिन में या बाद में उनसे निपटने की कोशिश करें। किसी भी व्यक्तिगत या खाता जानकारी को न भूलें जो आपको पता करने के लिए की आवश्यकता हो सकती है।
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-vasyait taken from his customer service problem that occurred on दिसंबर ५, २०१७.

5.70 of 5 stars | 61 reviews

GetHuman-vasyait's Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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